53 complaints closed in the last 12 months. We collected information about viking river cruises customer complaints for you. We spoke to several industry experts and we determined $2500 cash, or, $3500 credit to a future cruise, was a reasonable request considering the circumstances.
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Sorry you were disappointed with your trip. If you've experienced an issue. There are links where you can find everything you need to know about viking river cruises customer complaints.
Whether you're planning to sail down the danube or along the mekong, make sure you check the which?
The vast majority of your complaints are unfortunately problems with all river cruises, and isn't confined to viking. Customers consistently praise the staff for their helpfulness, knowledge, and attentive service,. We had 2 nights in prague, the first was counted. The complaint text that is displayed might not represent all complaints filed with bbb.
Evaluating 1,564 reviews, reviewers overwhelmingly had a great experience with this company. These cruise lines have lower ratings or more complaints from travelers on cruise critic. Independent survey of the best and worst river cruise lines. River cruises are a popular way to explore, but not all deliver.
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Viking cruises has an overall reputation rating of 3.1/5 based on 9 reviews and 627 complaints, indicating that the majority of travelers are somewhat satisfied with cruising experience. I've always wanted to go on a european river cruise and chose the avalon waterways christmastime prague to basel in early december.
